Privacy Policy 

Last updated: 6th March, 2025

 

Melissa Marsden ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [https://www.melissamarsden.com.au] ("Website"). By using our Website, you consent to the practices described in this policy.

 

Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, company details, and any information you provide via contact forms or inquiries.
  • Website Usage Data: IP address, browser type, device information, pages visited, and interactions with our Website through cookies and analytics tools.
  • Marketing Preferences: Your preferences regarding communication, newsletters, and updates from Melissa Marsden.

 

How We Use Your Information

We collect and use your information for the following purposes:

  • To respond to inquiries and provide our Workplace Strategy, Design Advisory and Change Leadership services.
  • To personalise user experience and improve our Website.
  • To send marketing communications, newsletters, and updates (if you opt-in).
  • To comply with legal and regulatory obligations.
  • To analyse Website performance and user engagement using analytics tools.

 

Third-Party Platforms & Service Providers 

Our website is hosted on Kajabi, which provides the online platform that allows us to deliver our content, services, and products. Kajabi may collect and process personal information, such as IP addresses, browser details, and purchase information. You can view Kajabi’s privacy policy here[https://kajabi.com/policies/privacy](https://kajabi.com/policies/privacy).

 

Information Collected via Website Forms

When you fill out a form on our website (such as a newsletter signup, free download, or purchase form), we collect the personal information you provide, including your name, email, and payment details (if applicable). This data is stored securely in our Kajabi account and may be used to send updates, promotions, and service-related messages.

 

Email Marketing & Communications

We use Kajabi to manage our email communications. If you subscribe to our email list, Kajabi stores your details, and we may send you updates, promotional offers, or newsletters. You can unsubscribe anytime using the link in our emails.

 

Payment Processing

We use Kajabi’s built-in payment processing or third-party integrations (such as Stripe or PayPal) to handle transactions. Your payment information is securely processed by these providers, and we do not store your credit card details.

 

Cookies & Tracking Technologies

Our website, powered by Kajabi, uses cookies to enhance functionality and track visitor behaviour. These may include session cookies, analytics tools (such as Kajabi’s built-in tracking), and third-party integrations (e.g., Facebook Pixel or Google Analytics). You can manage cookies via your browser settings.

 

Data Security

We implement security measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no online transmission is 100% secure, and we encourage safe browsing practices.

 

Your Rights and Choices 

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details on how your data is processed.

 

To exercise these rights, contact us at [email protected] 

 

Third-Party Links 

Our Website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

Contact Us 

If you have any questions about this Privacy Policy or your data, please contact us at:

 

Melissa Marsden 

L6, 200 Adelaide Street, Brisbane City, Queensland, Australia

Email: [email protected]  

 

By using our Website, you agree to this Privacy Policy.